PetLift Ships from FL via Freight Carrier from Florida

• Most items will ship within 1-2 days after order. If your item happens to be delayed, we will contact you.
• Please see map below for estimated time in transit after shipment

Freight Shipping

We use freight shipping for some items if they are oversized or the weight exceeds 150 lbs. There are a few options that need to be selected when using freight as a delivery method, items arrive on a large shipping truck and require additional information to deliver properly.  Below are the definitions of these options. It's important to choose the correct option for your delivery location or there may be additional fees charged to you by the freight company. 

Freight shipping normally takes 3-7 business days to arrive.  Once the freight carrier arrives in your area they will contact you to make an appointment before delivery is attempted.

A residential address is defined as any location that is zoned as residential real estate. If you own a business that is operated from a home, apartment or other dwellings where people live on the premises it is considered "residential".  Liftgate service (see below) is strongly advised for residential addresses; it is not automatically included and we have found that most residential addresses are not suitable for delivery without liftgate.

A commercial address is defined as an area zoned commercial real estate or zoned by your local municipality as a commercial site. Most commercial addresses are used exclusively for business and have tractor-trailer access with a loading dock.

A liftgate is a motorized platform attached to the back of the truck that will physically lower your order to the ground so that you can take it inside your business or home. The truck driver will place your order on the ground using the liftgate and you are responsible for bringing it inside.

• Liftgate - Choose this option if you DO NOT have a commercial loading dock, additional fees may apply.
• No Liftgate - Choose this option if you do have a commercial loading dock.

*Note - delivery agents are not able to assist once the freight has been dropped off.  Please ensure that you have enough help or equipment to safely move your new item into place at your location as the driver cannot assist in this.